Welcome to yosouq.com. yosouq.com is an eCommerce platform under Softcotech Online Shopping and Computer Consultancy (CR. No. 172617-1), offering a wide range of electronic gadgets including smartphones, smart devices, laptops, and other accessories.
These terms and conditions outline the rules and regulations for the use of yosouq.com’s website, located at www.yosouq.com.
By accessing this website, you accept these terms and conditions. Do not continue to use yosouq.com if you do not agree to all of the terms and conditions stated on this page.
1. Introduction
These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.
2. License to Use Website
Unless otherwise stated, yosouq.com and/or its licensors own the intellectual property rights published on this website and materials used on yosouq.com. Subject to the license below, all these intellectual property rights are reserved.
You may view, download for caching purposes only, and print pages, files, or other content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
3. Acceptable Use
You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of yosouq.com or in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
4. Restricted Access
Access to certain areas of this website is restricted. yosouq.com reserves the right to restrict access to other areas of this website, or indeed this entire website, at yosouq.com’s discretion.
5. User Content
In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material, and audio-visual material) that you submit to this website, for whatever purpose.
You grant to yosouq.com a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate, and distribute your user content in any existing or future media. You also grant to yosouq.com the right to sub-license these rights and the right to bring an action for infringement of these rights.
6. Warranties
Product warranties are offered by the manufacturer of the purchased product. The customer can claim the warranty by directly contacting us or presenting the product to the manufacturer’s customer service center within the warranty period. Accessories, batteries, and chargers do not come under warranty. The customer needs to produce the original bill to claim the warranty. yosouq.com makes no representations or warranties in relation to this website or the information and materials provided on this website.
7. Limitations of Liability
yosouq.com will not be liable to you (whether under the law of contract, the law of torts, or otherwise) in relation to the contents of, use of, or otherwise in connection with, this website.
8. Security
It is your responsibility to ensure the confidentiality of your login and password, and all other data related to your account at all times. You agree to notify us as soon as you become aware of any suspected or actual risk to the security of your account.
9. Indemnity
You hereby indemnify yosouq.com and undertake to keep yosouq.com indemnified against any losses, damages, costs, liabilities, and expenses (including without limitation legal expenses and any amounts paid by yosouq.com to a third party in settlement of a claim or dispute on the advice of yosouq.com’s legal advisers) incurred or suffered by yosouq.com arising out of any breach by you of any provision of these terms and conditions.
10. Breaches of These Terms and Conditions
Without prejudice to yosouq.com’s other rights under these terms and conditions, if you breach these terms and conditions in any way, yosouq.com may take such action as yosouq.com deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website, and/or bringing court proceedings against you.
11. Variation
yosouq.com may revise these terms and conditions from time to time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.
12. Assignment
yosouq.com may transfer, sub-contract, or otherwise deal with yosouq.com’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.
13. Severability
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
14. Entire Agreement
These terms and conditions constitute the entire agreement between you and yosouq.com in relation to your use of this website and supersede all previous agreements in respect of your use of this website.
15. Law and Jurisdiction
These terms and conditions will be governed by and construed in accordance with the laws of Bahrain, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Bahrain.
16. Delivery and Shipping
Delivery is free all over Bahrain for purchases above 20BD and some specific products even if the total is less than 20BD.
17. Payment
Customers can pay by Cash on Delivery, make an online bank transfer, or transfer to our business bank account through Benefit Pay Fawri+ once the product is delivered.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at info@yosouq.com or +973 66990509.
Return and Refund Policy
Thank you for shopping at yosouq.com. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
2. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies. The customer can choose to exchange the item or receive a credit note instead of a refund.
3. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Contact Us
If you have any questions on how to return your item to us, contact us at info@yosouq.com or +973 66990509.